The safety of your drivers is very important to every company that has a fleet of vehicles. One way you can keep your drivers safe is to continually work on ways to improve how the fleet operates by providing adequate training on how to load their vehicles.
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Be Courteous and Sympathetic
If the customer wants to talk, let them. It can actually be easier for you if the customer wants to dominate the conversation because it gives you the opportunity to work without holding up the interaction for two. Listen courteously but don't let it slow down your work if you can help it.
Topics: Fleet Management
In all the field service industries, few professionals do more roadside and emergency rescues than a locksmith. Their work orders often involve people who get locked out of their car, locked out of their home, or unable to open their business.
Topics: Fleet Safety, Fleet Management
We know how difficult it can be to change your employee's driving behavior. It's a long and continual process but very necessary since risky driving behavior can put your feet at risk. Safe driving habits can decrease the likelihood of your drivers having an accident that leads to an injury or fatality.
Topics: Fleet Safety, Fleet Management
Driver rewards are a natural part of any fleet management system. Of course you're going to reward your best drivers, encourage your learning drivers, and discourage bad behavior. Building a whole rewards program makes sure this system is fair and properly motivating in the long-term.
Topics: Fleet Management
Topics: Fleet Safety, Fleet Management
Let's face it, the digital maps of today are amazing. Without being dramatic, it could easily be said that responsive mapping software is one of the greatest inventions for field services since the cargo net.
Topics: Fleet Management, Fleet Tracking
Running a business can be challenging. Especially if you are the founder or CEO of the organization. From marketing to analyze financial statements and managing employees, you're in charge of it all. It's easy to fall into the bad habit of forgetting to maintain the vehicles in your fleet but it can have a negative impact on your feet in the long run.
Topics: Fleet Management, Fleet Maintenance
If you are a business owner or fleet manager it's very important that you analyze the company's financials and continuously look for ways to cut costs since it can directly impact your bottom line. Here are several strategies you can implement to reduce overall fleet expenses.
Topics: Fleet Management, Fleet News
Fleet management involves so much more than simply maintaining a fleet of business vehicles. You don't just send teams out in the morning and greet them when they come in after shift. In most cases, fleet managers are also responsible for planning the logistics of routing and task assignment for every driver and vehicle on the job.
Topics: Fleet Safety, Fleet Management