Once upon a time, field services and business fleet drivers relied on road maps. You rely on people who know the city like the back of their hands or finding street names in tiny print on a real paper map. Sometimes there was a huge map of your region on the wall, sometimes drivers relied on their own collection of local atlases. 

Fleet management is like herding cattle by remote control. There is a lot of technology that helps. Fleets are now mapped using satellite tracking as well by (now aging) radio communication systems. But a vital and often overlooked side of fleet management is the human element. 

Fuel cards are probably one of the biggest innovations in the modern trucking industry that has completely revolutionized the way companies manage their fleets. Drivers with fuel cards can gas up their vehicles at any time without having to worry about submitting receipts or waiting for their company to reimburse them - which makes their life much easier. 

Autumn is in full swing and in many parts of the country, winter weather gets started early. If you're expecting to see ice in October, now is the time to start the winter season preparations. And in few industries are seasonal changes more important than managing a vehicle fleet. 

Strategic planning is an important tool for companies that want to be more successful. The right strategies can make a business more efficient and profitable. Regardless if you are a small sole proprietor or a large multinational company, certain strategies can take your business to another level.

Many companies are deciding to use a fleet management company to maintain their vehicles. Although it may be tempting to build a team of car mechanics in-house, there are many benefits to outsourcing this responsibility to another vendor. Read on to discover five reasons why you should consider partnering with a fleet management company to maintain your company's fleet.

Fall is here again, and for a professional fleet driver this means a whole new set of local road challenges. School buses, crunchy leaves, and of course the unbelievably heavy rains. Depending on your region, the fall rains can be anywhere from overcast drizzles to flash floods that effect unavoidable major roadways.

The safety of your drivers is very important to every company that has a fleet of vehicles. One way you can keep your drivers safe is to continually work on ways to improve how the fleet operates by providing adequate training on how to load their vehicles. 

Be Courteous and Sympathetic

If the customer wants to talk, let them. It can actually be easier for you if the customer wants to dominate the conversation because it gives you the opportunity to work without holding up the interaction for two. Listen courteously but don't let it slow down your work if you can help it. 

In all the field service industries, few professionals do more roadside and emergency rescues than a locksmith. Their work orders often involve people who get locked out of their car, locked out of their home, or unable to open their business.